1. Who we are
nodextravel.com ("NodexTravel", "we", "us") is operated by Nodex Global LLC, 32 N Gould St., Sheridan, WY 82801, United States. We are responsible for the personal information described in this policy.
2. Information we collect
- Information you give us: name, email, phone number, travel dates, destinations, passenger details (such as date of birth and passport details where an airline requires them) and payment information when you make a booking.
- Call information: the number you call from, call time and duration. Calls may be recorded for quality, training and dispute-resolution purposes; you will be told when this happens.
- Website usage: device and browser type, IP address, pages visited and referring website, collected through cookies and similar technologies.
3. How we use your information
- To search, quote, book and manage travel services you request.
- To send booking confirmations, e-tickets, schedule changes and service messages.
- To answer questions and provide customer support.
- To prevent fraud and keep our services and payments secure.
- To improve our website and, with your consent where required, send offers.
- To meet legal, tax and regulatory obligations.
4. Sharing your information
We share only what is needed to provide your booking — with airlines, consolidators, global distribution systems, payment processors and insurers you choose. We also use trusted service providers (hosting, analytics, communications) bound by confidentiality. We may disclose information when required by law. We do not sell your personal information.
5. Payment security
Card payments are handled through PCI-DSS compliant processors using encryption. We never ask for your card PIN or online banking passwords.
6. Data retention
We keep booking records for as long as needed to provide the service and to meet legal and accounting requirements, after which they are deleted or anonymized.
7. Your rights
Depending on where you live (for example under the CCPA/CPRA in California), you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of marketing. To make a request, email info@nodexgloballlc.com. We will verify your identity before responding.
8. Children
Our services are intended for adults aged 18 and over. Bookings for minors must be made by a parent or guardian.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised.
10. Contact
Questions about privacy? Email info@nodexgloballlc.com, call +1 888 401 4158 or write to Nodex Global LLC, 32 N Gould St., Sheridan, WY 82801.